Privacy Policy
Crafters' Drop-in C.I.C
1. Who We Are
Crafters Drop-in C.I.C. is a Community Interest Company based in Hartlepool, UK. We provide inclusive craft-based activities and services to support wellbeing, skill-building, and social connection particularly for refugees, asylum seekers, low-income residents, and neurodivergent individuals.
2. What Information We Collect
We may collect and store the following types of personal information:
- Contact details (such as your name, email address, phone number) if you fill in a form or contact us
- Donation or purchase information if you donate or buy items via our website - Volunteer or participant details if you apply to join our sessions or events
- Technical data such as your IP address, browser type, device info, and how you use our website (via cookies and analytics)
We do not knowingly collect sensitive personal data unless you provide it directly.
3. How We Use Your Information
We use your information to:
- Respond to your messages and enquiries
- Process donations or purchases securely
- Manage volunteer or participant registrations
- Keep you informed (if youve opted into our updates)
- Improve our website and services through anonymous analytics
We will never sell your data or share it for marketing purposes with third parties.
4. Lawful Basis for Processing
Under UK GDPR, we process personal data based on:
- Consent
- Contract
- Legitimate interests
- Legal obligation
5. Sharing Your Data
We only share your information when necessary, such as:
- With service providers helping us run our systems
- With funders or partners (anonymised unless youve given consent)
- When required by law
6. Cookies and Analytics
We use cookies to help our website work and gather basic usage stats. These do not identify you personally.
You can manage cookies via your browser settings.
7. How We Store Your Information
We store data securely using encrypted platforms with restricted access. We retain data only as long as necessary.
8. Your Rights
You have the right to:
- Access, correct, or delete your data
- Restrict processing
- Withdraw consent
- Data portability and object to processing
9. Contact Us
Email: craftersdropin@gmail.com
Registered Company Number: 15742968
If you're unhappy, you can also contact the Information Commissioners Office: https://ico.org.uk